It Happens More Than You Think
You hired a freelancer or small agency. Things started well. Then responses got slower. Deadlines slipped. Now it's been two weeks since your last update, and you're wondering if your project is dead.
You're not alone. This is one of the most common stories we hear from founders.
Step 1: Assess What You Have
Before panicking, figure out what actually exists:
- Do you have access to the code? Check if you have login credentials to GitHub, GitLab, or wherever the code lives. If you paid for it, you own it.
- Is anything deployed? Is there a working version online, even if incomplete?
- Do you have documentation? Any notes, specs, or design files the developer created.
- What was the last thing completed? Understanding where they stopped helps scope what's left.
If you don't have code access, that's your first priority. Send a clear, professional message requesting repository access. If you have a contract, reference it.
Step 2: Get a Code Audit
Before hiring someone new, get an honest assessment of what was built:
- Is the code usable? Sometimes it's solid. Sometimes it needs to be scrapped.
- How much is actually done? "80% complete" from a disappeared developer often means 40% in reality.
- What's the quality? Poor code might cost more to fix than to rebuild.
A code audit costs a few hundred dollars and can save you thousands in bad decisions.
Step 3: Decide — Rescue or Rebuild
Based on the audit:
Rescue if the code is well-structured, follows modern practices, and is at least 60% complete. A new developer can pick it up.
Rebuild if the code is poorly organized, has security issues, uses outdated tools, or would take longer to fix than to start fresh. This is more common than you'd expect.
Step 4: Protect Yourself Next Time
- Own the code from day one. The repository should be in your account, with the developer as a contributor.
- Get weekly demos. Not status updates — working demonstrations of what was built that week.
- Use milestone payments. Pay in stages tied to deliverables, not hours or months.
- Have a clear contract. Include IP ownership, source code access, and termination clauses.
Step 5: Find the Right Partner
Look for:
- Fixed-price agreements — They have incentive to finish, not drag out
- A portfolio of completed projects — Finishing is the skill that matters
- Clear communication habits — If they're hard to reach before you hire them, it only gets worse
- Ownership transparency — You should own everything from the start
You don't have to figure this out alone. We've rescued dozens of projects from exactly this situation. Whether it's picking up where someone left off or starting fresh with a clear plan, we can help. Let us take a look at what you have.